Aliexpress tracking

AliExpress is part of the Alibaba Group, headquartered at 969 West Wen Yi Road, Yuhang District, Hangzhou, Zhejiang, China. This is not a shipping address; packages are dispatched by individual sellers from warehouses or drop-shipping hubs. Your order number shows your purchase details, but it can’t be used to track a package.

• We offer a tracking form powered by Postal Ninja, so you can easily find your package.
• Your order number shows your purchase details, but it can’t be used to track a package.
• Download the app to your phone from the App Store or Play Store, save your packages, and receive instant notifications.
• In addition to the AliExpress platform, customers can track their orders on third-party sites such as 17TRACK, ParcelTrack, or Cainiao.
• Generally, international shipment tracking numbers begin with two capital letters, followed by numbers, and end with two capital letters, often with CN or CH or HK.

The app displays a vertical timeline showing your package’s journey stages. Enable notifications in app settings to receive automatic alerts when your package status changes—like when it clears customs or is out for delivery. Before you can check your AliExpress shipping status, you need that tracking number.

Aliexpress Order Tracking

After payment confirmation (1 to 24 hours), the seller has 1 to 5 business days to prepare and ship your package. Select the reason for the return/refund from the provided list, upload supporting information (pictures, videos, etc.), and submit your application. To track your application’s progress, regularly check the returns/refunds tab under Orders.

This makes it one of China’s highest-valued e-commerce companies behind Alibaba Group which has a current value of over $420 billion. Another way to determine if you are dealing with an original product is to look at the description of the product. When the seller has listed that the product is an original, they usually have to follow through with this claim and send you the genuine product. To determine if the product is the original, try looking at the price. The cost of the original is going to usually be similar to the amount that you’ll find in the official store. Like we have stated before, AliExpress is an e-commerce site that is going to connect the seller to he buyer.

If you see “Delivery failed”, it means the carrier tried to deliver your package but couldn’t — maybe no one was home. You can usually pick it up from your local post office or request redelivery. According to AliExpress’s 2024 Transparency Report, 68% of delivery disputes get resolved within 5 days when buyers provide tracking documentation to sellers.

What do you Buy from AliExpress?

Download the app to your phone from the App Store or Play Store, save your packages, and receive instant notifications. The company was ranked #125 on Forbes’ 2017 list of America’s largest private companies with 25% annual revenue growth over four years. As of March 2018, Alibaba Group owns 58% ownership interest of the business while its founder Jack Ma controls 40%. AliExpress has expanded to become a global e-commerce platform with over 250 million monthly active users and 700,000 sellers in 2017. There is not one single answer for this because this all depends on the shipping option, the final destination, and the speed of the seller to get the product out for delivery.

What if my package is delayed beyond the estimated delivery date?

For deliveries in China, Aliexpress items are delivered within about 2 to 3 business days. Depending on the destination, this delay may be longer, especially for deliveries in rural areas of the country. If tracking results show “Not Found” shortly after the seller has shipped the package, carefully verify the tracking number and wait up to 3 days for carriers to update tracking results.

Do not panic if the package is not trackable right after you’ve got the tracking number. Postal or courier company takes time to arrange the parcel, weigh, prepare customs documents, sort & forward package further along the route. You can start to sound the alarm already from the 7th day after receiving the tracking number, most likely the seller has not shipped parcel, and only reserved the tracking number.

This is useful if you’ve purchased items from multiple sellers or made several orders in one session. Stay updated with real-time tracking for over 2800 carriers in 33+ languages. Receive timely notifications and enjoy a seamless user experience with 12 billion+ tracking accuracy.

If this appears, your order will be delivered shortly, in a few days you will have it in your hands. The seller has prepared the package and is awaiting pickup by the courier company. Now that you have the tracking number of your AliExpress order, you can see where the package is going and if you are close to receiving it. Remember that we can only track certified orders, as explained in the AliExpress Shipping Methods Guide. We will see the tracking number and the last states through which the package has passed.

From this one worldwide central platform, you can seamlessly track parcels from any order shipping of any courier in the world and check its location. If a tracking number is unavailable, customers can check the “Order Details” section in the AliExpress app or website for updates. If tracking information is not provided, customers can contact AliExpress customer service or the seller directly to request additional information on their package’s status. AliExpress tracking includes various status updates that inform customers of their package’s journey. They connect international buyers and sellers from all over the world to create an e-commerce platform that can serve as many needs as possible for consumers. AliExpress offers more than 100 million products across 30 categories such as clothing, electronic accessories, baby items, and cosmetics.

It offers free shipping with orders over $15 and delivers to more than 200 countries around the world. The seller is going to package your product for transportation is going to hand it over to a postal company. The company that they choose as a courier to deliver your product depends solely on the method selected before payment. All content is based on real tests when possible, as well as product analysis, user feedback, and detailed comparisons.

AliExpress provides multiple ways to access it, though sometimes you’ll aliexpress need to wait hours after the “Order Shipped” status appears. Aliexpress is a Chinese E-commerce platform belonging to the Alibaba group and specializing in the sale, wholesale and retail, of low-cost products, to individuals (in B2C) and to companies and internationally. The company was created in 2010 by the Alibabagroup, with the aim of offering the equivalent of its Taobaosite, reserved for China, in English and for foreign customers. Within the AlibabaGroup, Aliexpress complements the activities of Alibaba (wholesale and international B2B ) and Taobao (wholesale and retail to individuals and companies in China).

Due to the international nature of many AliExpress shipments, packages may experience delays, particularly at customs. Customs processing times vary by country and can delay tracking updates for several days. During such delays, customers may not see new tracking information until the package clears customs and enters the destination country’s local delivery network. Some will complain about delivery times because sometimes packages take longer than expected due to customs clearance delays or other reasons out of their control. AliExpress provides a comprehensive tracking system that offers transparency and convenience for international shoppers. With real-time updates, multiple tracking options, and reliable support, AliExpress ensures customers stay informed at every stage of the delivery journey.